College of Business and Economics Annual Report 2017 1 ANNUAL REPORT COLLEGE OF BUSINESS AND ECONOMICS (CBE) 2017
College of Business and Economics Annual Report 2017 2 Africa needs more trade than aid, and consequently needs more competent managers to manage and lead the flow of goods and services.
College of Business and Economics Annual Report 2017 3 COLLEGE OF BUSINESS AND ECONOMICS EXECUTIVE SUMMARY 5 OVERVIEW 9 OPERATING CONTEXT 9 EMPLOYEE PROFILE 11 STUDENT PROFILE 14 RESEARCH FOOTPRINT AND IMPACT 15 INTERNATIONALISATION 16 COMMUNITY SERVICE, STAKEHOLDER ENGAGEMENT, NATIONAL AND GLOBAL REPUTATION MANAGEMENT 16 CONCLUSION AND WAY FORWARD RESEARCH AND INNOVATION 19 OVERVIEW 19 RESEARCH AND SCHOLARLY ACTIVITY 20 POSTGRADUATE PROGRAMMES 20 POSTGRADUATE OUTPUT 20 POSTGRADUATE RECRUITMENT 20 EMPHASISING QUALITY RESEARCH 20 WHAT OUR RESEARCHERS WRITE ABOUT 21 ANNUAL HONOURS POSTER COMPETITION 21 RESEARCH PRODUCTIVITY 22 STAFF EXCHANGES 23 STAFF APPOINTMENTS 23 GLOBAL STAKEHOLDER ENGAGEMENT 24 ACCOMPLISHMENTS AND LOOKING TOWARDS 2018 - 2020 TEACHING AND LEARNING 27 OVERVIEW 28 SUBSIDISED ACADEMIC PROGRAMMES 29 NON-SUBSIDISED ACADEMIC PROGRAMMES 29 GOING FORWARD 32 JOHANNESBURG BUSINESS SCHOOL 40 SCHOOL OF ACCOUNTING 48 SCHOOL OF CONSUMER INTELLIGENCE AND INFORMATION SYSTEMS 58 SCHOOL OF ECONOMICS 66 SCHOOL OF PUBLIC MANAGEMENT, GOVERNANCE AND PUBLIC POLICY 74 SCHOOL OF TOURISM AND HOSPITALITY 82 COLLEGE LEADER TEAM TABLE OF CONTENTS
College of Business and Economics Annual Report 2017 4 In lending a hand to the country and continent, the CBE will remain fleet of foot, responding efficiently and effectively to the changing needs of society and the economy. COLLEGE OF BUSINESS AND ECONOMICS (CBE)
College of Business and Economics Annual Report 2017 5 EXECUTIVE SUMMARY OVERVIEW Africa’s aim to achieve 5% economic growth by 2021 depends on connecting African economies to one another, and to those of Asia, Europe and the rest of the world. The fact is that Africa needs more trade than aid, and consequently needs more competent managers to manage and lead the flow of goods and services. In this context, flow means regional integration, realised in the form of international trade; financial integration via the movement of capital; the flow of knowledge and information; and the flow of movement of people, inclusive of tourists, international students, and highly skilled workers. UJ, as a new-generation university of choice anchored in Africa, seeks continuously to deliver its strengths in serving Pan-African ideals, among which is its footprint in management education. As one aspect of the UJ pursuit of greater global stature and excellence, between 2013 and 2016 all nine faculties were intensively reviewed by panels of international academic luminaries in their fields. In 2014, panels convened for the Faculty of Management and the Faculty of Economic and Financial Sciences. In the report pertaining to the Faculty of Management, two important recommendations were made, namely, the proposal for the formation of a Johannesburg Business School, and the importance of a closer connection between the disciplines in the two faculties. This led to UJ embarking on a collective dream: the creation of an entirely new formation at UJ, in the form of a College of Business and Economics, one that would effectively merge two of the largest faculties at UJ into a single, integrated mega-entity that will lead the African continent into a new era of academic and professional knowledge production and professional expertise. In addition, a study was conducted into what it would take to reposition commerce education, asking the question as to how quality educational offerings would influence an increasingly competitive environment, especially given the flow of management postgraduates out of the continent to international destinations. Benchmark providers of commerce higher education that house a business school in various organisational configurations were purposefully sampled from the global population of 12 623 providers of higher education management, finance and economics. Attention was given to providing a balanced perspective aligned with, and within reasonable reach of, the UJ strategic intent towards global excellence and stature by 2025. The sample also covered economies in different stages of economic development, the impact of the number of years in existence, and Quacquarelli Symonds rankings comparable to or better than UJ. From the kernel of an idea planted by International Faculty Reviews in 2014, the fully-fledged College of Business and Economics (CBE) came into being on 1 July 2017. The CBE contains the following six Schools: THE JOHANNESBURG BUSINESS SCHOOL (JBS), including the: • Department of Business Management • Department of Finance • Department of Transport and Supply Chain Management and • Department of Industrial Psychology and People Management THE SCHOOL OF ACCOUNTING (SOA), including the: • Department of Accountancy and • Department of Commercial Accounting THE SCHOOL OF CONSUMER INTELLIGENCE AND INFORMATION SYSTEMS (SCIIS), including the: • Department of Applied Information Systems • Department of Information Knowledge Management and • Department of Marketing Management THE SCHOOL OF ECONOMICS (SOE), including the • Department of Economics and Econometrics Prof Daneel van Lill Executive Dean College of Business and Economics
College of Business and Economics Annual Report 2017 6 THE SCHOOL OF PUBLIC MANAGEMENT, GOVERNANCE AND PUBLIC POLICY (SPMG), including the • Department of Public Management and Governance, and • School of Leadership. THE SCHOOL OF TOURISM AND HOSPITALITY (STH) Within these Schools are located a broad array of academic departments, centres and an institute, diverse in their disciplines and aligned in their vision. With a current enrolment of 20 000 full-time students, a further 7 000 students enrolled in continuing education programmes, and over 500 academic, professional support and administrative staff, the College is well positioned to contribute significantly to Pan-African ideals. The CBE was recognised by Quacquarelli Symonds (QS) for its consummate global academic and research performance in the recent 2018 QS World University Rankings, when more than 4 500 institutions in 151 countries were evaluated across 48 subjects. Among the only 1 130 institutions featuring in this year’s subject rankings, “Social Sciences & Management” ranked globally (401-450). In 2017, the College ranked fourth in the continent in Business and Management Studies, fourth in Economics and Econometrics, and first in the field of Tourism and Hospitality (and 37th in the Shanghai Ranking). Some of the highlights from change targets driven during the course of 2017 are discussed below. MAJOR IMPROVEMENT IN THE QUALITY OF KNOWLEDGE CREATION • By the end of 2017, CBE investment in global and continental partnerships stood at R9,1 million and had yielded 389 books, chapters, conference proceedings and journal articles, representing 14% of UJ output. • Some 72% of research output was listed in ISI, IBSS, Nordic List, SciELO and Scopus accredited journals. • Exceptional contributions were made by the School of Tourism and Hospitality (19% of total contribution), the Public and Environmental Economics Research Centre (16%), the Department of Industrial Psychology and People Management (12%), the Centre for Public Management and Governance (12%), and the Department of Business Management (11%). • In the course of 2017, the CBE hosted eight distinguished visiting professors, one emeritus professor, six professors of practice, 15 visiting professors, five senior research associates, 17 senior research fellows, eight research associates and seven research fellows. • The CBE Knowledge Creation Policy Framework was entirely revised to support future endeavours. ALIGNMENT OF TEACHING AND LEARNING WITH GLOBAL BEST PRACTICE THE PROGRAMME AND QUALIFICATION MIX REIMAGINED Since 2011, extensive reviews have included the International Reviews of the CBE legacy faculties in 2014, international postgraduate governance reviews in 2013 and 2015, and a total of 138 academic programmes reviewed by a total of 258 national industry leaders and academic peers from Southern African industries and CBE Leadership Team
College of Business and Economics Annual Report 2017 7 universities. Consequently, the quality of the Programme and Qualification Mix (PQM) has continuously improved, by combining internal quality and external market response data. CATALYSING UNDERGRADUATE SOCIOECONOMIC TRANSFORMATION From 2013 to 2017, CBE undergraduate enrolment has decreased, by institutional design, from a headcount of 17 658 to 16 859 (-5%). Over the same time, given the decrease in enrolment, UG output has decreased comparably from 4 017 to 3 834 graduates (-5%). Over the last five years, continuous investment into innovative teaching and learning practices has returned a gradual, credible improvement of module success rates from 79% to 86%, supported by an extensive tutor system equivalent to an investment of R8 million per year. In response to the #FeesMustFall campaign, the College has contributed over R15 million to the UJ drive in support of the ‘missing middle’ (students above the National Student Financial Aid Scheme threshold, but for whom university education is unaffordable). Diplomas and degree minimum time graduation rates were on the 25% benchmark, while graduation rates within five years increased from 60% to 70%. Study interruption is occasioned by students who often work for a year to generate funds and then continue their studies. CATALYSING SOCIOECONOMIC TRANSFORMATION AT POSTGRADUATE LEVEL From 2013 to 2017, PG enrolment has increased, by institutional design, from a headcount of 2 505 to 3 015 (+20%), while PG output has grown from 1 172 to 1 387 (+18%). The honours graduation rate is 21% above the 60% benchmark and the master’s graduation rate is 5% above the 33% benchmark. Improvement of the doctoral graduation rate (5% below the 20% benchmark) is imperative. INCORPORATING THE POWER OF ARTIFICIAL INTELLIGENCE Major shifts in the college business model, framed by the impact of the Fourth Industrial Revolution, are accomplished through enrolment planning and the application of technology in teaching and learning. In 2017, nine new online programmes were developed; while the first two programmes were implemented in September 2017, the others are awaiting national approval. REGENERATION OF PRODUCTS AND SERVICES Since 2012, new markets for quality continuing education programmes (CEP) have been explored. Showing 50% growth, the CEP portfolio now enrols close to 6 000 students. Consequently, third-stream revenue derived from CEPs has grown since 2011, from R48 million to R112 million (+133%) in 2017. An unintended spinoff was that industry trust grew, leading to an increase in industry sponsorships and commissioned research from R6 million in 2011 to R20 million in 2017. THOUGHT LEADERSHIP AND ENTREPRENEURIAL ACTION • Enactus UJ, a student organisation that promotes community service learning, continues as the CBE major mode of community engagement. • Our Digital Pilot Project identifies, showcases and connects community-driven social impact solutions. The project, managed by Ms Adelaide Sheik (UJ) and Ms Julie Adair (Glasgow Caledonian University, Scotland), also qualified for substantial funding by the Erasmus+ Fund (EU) to set up hubs in three provinces in South Africa. • Our footprint extends beyond Gauteng through the Pfunanani Entrepreneurship Development Project, a rural entrepreneurship development programme in Mpumalanga, where we boost 60 local businesses in collaboration with The Jobs Fund, Sabi Sand Pfunanani Trust, and the Buffelshoek Trust. • The UJ Centre for Entrepreneurship (UJCE), led by Ms Moipone Molotsi, hosted the UJ/Raymond Ackerman Academy of Entrepreneurial Development. This oncein-a-lifetime opportunity comes at minimal cost to students. Raymond Ackerman, patron of this initiative, conferred 120 certificates in 2017.
College of Business and Economics Annual Report 2017 8 Ms Naiefa Rashied Ms Stella Bvuma GROWING STAFF CAPABILITIES TO BE RESPONSIBLE CITIZENS AND TO COPE WITH DISRUPTIVE CHANGE • Prof Fiona Tregenna (SARChI Chair: Industrial Development, School of Economics) has been awarded inaugural Community of Practice (CoP) Funding from the NRF, of up to R7 million over an initial two-year period. This is for leading a CoP on innovation and industrial development, which will be driven primarily by Prof Erika Kraemer-Mbula. The funding will cover some new positions (both research and support), bursaries, conference and meeting costs, research expenses, etc., with a particular focus on collaboration with national and international partners and on making research relevant and accessible to policymakers. • Prof Kelvin Bwalya was appointed to the National Committee of Experts of the Higher Education Authority in Zambia. This committee is mandated to shape the direction of tertiary education in Zambia and to coordinate quality assurance implementation for competitiveness, and it provides the CBE with a considerable presence. • Prof Tankiso Moloi (Research Professor: School of Accounting) has received the Education Category Award from the Institute of Risk Management South Africa (IRMSA). He was acknowledged by IRMSA for his project The State on Risk Management in the Public Service – in collaboration with the National Treasury. • Mr Guy Stehlik, CEO and Founder of BON Hotels, was awarded the STH 2017 Golden Circle Alumnus Award. • Mr Zafeer Nagdee (Senior Lecturer: School of Accounting) was awarded the 2017 Dean’s Talent Development Award in support of his professional development. • Ms Naiefa Rashied (Lecturer: School of Economics) was awarded the 2017 VC’s Distinguished Award: Most Promising Young Teacher. • Ms Stella Bvuma (Lecturer: SCiiS) was appointed to the Council of the South African Institute of Computer Scientists and Information Technologists. • Three CA(SA) lecturers were nominated by SAICA as finalists in the Top 35 CAs under 35 years of age. They were Husain Coovadia, Jonathan Streng and Monique Keevy, all senior lecturers within the School of Accounting. • Seven academic staff members were promoted. • Six lecturers achieved their doctorates in 2017. A total of 44 academics continued to develop their leadership potential through the UJ Accelerated Academic Mentoring Programme. • The Annual Report of the Institute of Internal Auditors’ CEO and Policy Committee reflects the views of 281 chief audit executives, and therefore presents an impartial view of the state of corporate governance in South Africa, across industries and economic sectors. The 2017 CGI Survey Questionnaire was revised to include the new King IV Code of Governance Principles. This Annual Report was developed through research by the Department of Commercial Accounting, in the CBE School of Accounting, under the project leadership of Dr Christo Ackermann. Prof Erika Kraemer-Mbula Prof Kelvin Bwalya Prof Tankiso Moloi Mr Guy Stehlik Mr Zafeer Nagdee Ms Adelaide Sheik Ms Moipone Molotsi Prof Fiona Tregenna
College of Business and Economics Annual Report 2017 9 ENLARGEMENT OF OUR INTELLECTUAL FOOTPRINT ON OUR CONTINENT Our growing intellectual footprint in Africa is demonstrated by the project, led by Dr Sydney Mufamadi, on the war on terror in the Horn of Africa, which entailed interviews with peace-making practitioners from the African Union (AU) and AUaccredited diplomats from China, France, Kenya and the USA. The Centre for Public Management and Governance, led by Prof Christelle Auriacombe, has achieved national recognition as a local government advisory and training institution. Productive collaborators include the Institute of Local Government Studies of Ghana, the Uganda Local Government Association, the Rwanda Association of Local Government Authorities, and the City of Johannesburg. New partnerships were formalised with the University of Zimbabwe, the University of Mauritius, the University of Botswana and the HO Polytechnique Ghana. OPERATING CONTEXT OUR MISSION The CBE envisages combining the innovative strengths of its legacy faculties in pursuit of a globally competitive Pan-African agenda. OUR OPERATING ENVIRONMENT Unemployment is the most pressing socioeconomic problem facing South Africa. About 75% of potentially economically active South Africans under 24 are faced with a life of continued poverty and despair. It is against this backdrop that the CBE enables and empowers 5 664 enrolments in continuous education programmes, 16 796 residential undergraduates, and 5 664 postgraduate enrolments to forge a desirable future. Table 1 provides a snapshot of the overall CBE profile. EMPLOYEE PROFILE Stakeholders include all who have an interest in and are affected by the College. Key internal stakeholders are staff who are pivotal in conveying the College brand. Therefore, the management of talented academic, administrative and support staff is the Dean’s first priority. COLLEGE STAFF PROFILE The CBE consists of 332 academic members of staff among whom 151 lecturers, 124 senior lecturers, 28 associate professors and 29 professors. There are also 94 academic administrators, and 52 operational staff. Academic staff include 45% academics from designated groups and 19 international members of staff from African origin. Some 39% of academic staff holds doctorates. ACADEMIC STAFF DEVELOPMENT Six lecturers achieved their doctorates and seven were promoted in 2017. Colleagues continued to contribute as editors of journals, serve on ministerial committees, and receive awards for best papers, lifetime achievements and fellowships for intellectual contributions. A total of 44 academics participated in the Accelerated Academic Mentorship Programme. From 2013 to 2017, the number of National Research Foundation (NRF) rated researchers increased from 3 to 17. Husain Coovadia Jonathan Streng Dr Sydney Mufamadi Monique Keevy Prof Christelle Auriacombe
College of Business and Economics Annual Report 2017 10 TALENT Total number of staff 478 Professors (9% of 332 academic staff) 29 Associate Professors (8% of 332 academic staff) 28 Senior Lecturers (37% of 332 academic staff) 124 Lecturers (46% of 332 academic staff) 151 Number of academic administrators 94 Number of operational staff 52 Senior lecturer units 290 Academics from designated groups 45% Academic women 49% Full-time equivalent / support staff 166 International staff 19% Presence of academics holding doctorates 39% 2017 operations budget (Rm) R314 Table 1: Snapshot of the CBE Operational Profile INPUT ENROLMENT PROFILE Total enrolment 25 382 Undergraduate diploma headcount 6 433 Undergraduate degree headcount 10 363 Total undergraduate headcount 16 796 Postgraduate diploma headcount 807 Honours headcount 1 276 Master’s headcount 659 Doctoral headcount 180 Total postgraduate headcount 2 922 Total continuous programme enrolment 5 664 International enrolment (UG) 907 International enrolment (PG) 242 International enrolment (% of UG) 5% International enrolment (% of PG) 8% International enrolment (%) 6% Full-time equivalents 15 564 STUDENT PROFILE Recruitment from Quintile 1 and 2 schools 26% Admission Point Score > 35 36% Prof Arnold Bakker Erasmus University of Rotterdam Work and Organisational Psychology Prof Maureen Pirog Indiana University Public Management and Leadership Prof Eva Demerouti Eindhoven University of Technology Organisational Behaviour and Human Decision Making Prof Jarkko Saarinen University Oulu Sustainability Management Prof Howard Thomas Singapore Management University Strategic Management Prof Naresh Malhotra Georgia Institute of Technology Marketing Research and Consumer Behaviour VISITING SCHOLARS Six distinguished visiting professors added substantial weight to producing and disseminating knowledge and best practice. These scholars are:
College of Business and Economics Annual Report 2017 11 OUTPUT GRADUATE OUTPUT UG output 3 910 PG below M 1 212 Master’s graduates 164 Doctoral graduates 11 Total graduate output (n) 5 286 Total undergraduate output (%) 74% Total postgraduate output (%) 26% STUDENT PROGRESS MEASURES Module success rate 87% First-year dropout rate 19% Throughput: Undergraduates 23% Throughput: Honours and postgraduate diplomas 58% Throughput: Master’s 25% Throughput: Doctorates 6% RESEARCH OUTPUT Research output (DHET credits) 268 International articles 63% PRODUCTIVITY MEASURES Research credits per senior lecturer unit 0.93 International ranking in the continent 4 Workload per senior lecturer unit 54 UG output per senior lecturer unit 13,48 Hons and PGDip output per senior lecturer unit 4,18 Master’s output per senior lecturer unit 0,57 Doctoral output per senior lecturer unit 0,04 Overall graduates per senior lecturer unit 18,23 Budget intensity/full-time student equivalent R25 580 Lee-Anne Govender Maria Motaung COLLEGE ADMINISTRATION The College would not function without committed, hardworking administrators who take a broad view of the University, the College and our students’ best interests. During the transition period, the Head of Faculty of Management Administration, Ms Lee-Anne Govender, led the Faculty of Management Office team, including four senior faculty officers, five faculty officers and five administrative assistants. During the transition period, the Head of Faculty of Economic and Financial Sciences (FEFS) Administration, Ms Maria Motaung, led the FEFS Office team, including three senior faculty officers, five faculty officers and 15 administrative assistants. These teams provided indispensable support to the Directors of School, Heads of Departments, the Vice-Deans and Dean in managing admissions, registrations, examinations and graduations, and working closely with other UJ student services. College Administration offered a one-stop shop to some 25 000 enrolments, ranging from certificate up to PhD level. MITIGATING RISK IN TALENT MANAGEMENT In mitigating talent retention risk, the College Task Team on Talent Management revised the entire CBE Talent Management Portfolio. Multi-disciplinary team research promoted job satisfaction and work identity among academics involved in designing innovative organisational solutions. Major investment was directed towards the development of the teaching and learning competence of academics. LONG-SERVICE AWARDS The College acknowledges our long-serving and dedicated staff members who have helped build up UJ, brick by brick, student by student, and day by day. Their efforts reflect passion, dedication and perseverance inspiring us all. STUDENT PROFILE Our undergraduate footprint represents 86% of total enrolment. Vice-Dean Prof Jane Spowart (Faculty of Management) and Vice-Dean Prof Sivan Chetty (Faculty of
College of Business and Economics Annual Report 2017 12 Economic and Financial Sciences) led this portfolio up to the end of June 2017, in collaboration with the Faculty Academic Committee and various other legacy faculty committees on student support. From a student management system point of view, the CBE has moved over to a new academic structure on the MAMS, HEDA and ITS systems for the new cohort of students registering in January 2018. Central Academic Administration aligned the 2018 academic structure according to the merged college model, during the second semester of 2017. STUDENT EMPOWERMENT AND ACCOMPLISHMENTS Every year, aspiring Chartered Accountants have two opportunities to pass the first qualifying examination, the Initial Test of Competence (ITC) − one sitting in January, the other in June. The results of the SAICA June Initial Test of Competence exam were released on 18 August 2017. UJ first-time candidates achieved a firsttime pass rate of 69% in the June ITC, compared to the national average of 66%. The final result brings UJ to a total of 268 successful candidates, that is, a total of 95% of UJ candidates having passed this strenuous exam. In this age of high youth unemployment, universities have a critical role to play in enabling students’ entrepreneurial abilities. The School of Consumer Intelligence and Information Systems, through the Department of Marketing Management, takes pride in leading this endeavour. Collaborative effort by the 2017 Direct Selling Association and the School of Consumer Intelligence and Information Systems resulted in sales turnover of R3 million with 405 students benefitting from R750 000 in commission. The Chartered Financial Analyst (CFA) Programme is a professional credential, which hosts the CFA Institute Research Challenge − an annual global competition that provides university students with hands-on mentoring and intensive training in financial analysis. The CFA and the Financial Planning Institute teams of the JBS, and the Department of Finance and Investment Management won the South African legs of industryspecific challenges. Four BCom Hons Marketing students qualified as semifinalists in the 10th Global 2017 Google Online Marketing Challenge. Three- to six-member student teams from 100 countries compete by designing, implementing and evaluating the effectiveness of an AdWord campaign for a business or a non-profit organisation. Second-year Gastronomy students at the STH brought one of South Africa’s greatest exports, Michelin Star Chef Jan Hendrik van der Westhuizen, to the UJ School of Tourism and Hospitality. EMPLOYABILITY The employability of our students and their impact on their organisations are strategic imperatives. We have learnt that talented academics are the source of excellent programmes, which in turn improve market reputation that then draws quality students and ultimately boosts graduate throughput and employability. NEW SUBSIDISED PROGRAMMES Fourteen new programmes have been submitted and are at various stages of approval within SAQA, DHET and the CHE. SERVICE LEARNING Collaborative service learning was experienced by students who leveraged the benefits of the flipped classroom and blended learning. Students worked in multicultural teams and shared their experiences to find solutions to the problems experienced by co-operatives. WORK-INTEGRATED LEARNING Work-integrated learning (WIL) continued to be a strategic strength of diploma programmes, and included all undergraduates attending career preparedness workshops offered by the University counselling services (PsyCaD). NON-SUBSIDISED ACADEMIC PROGRAMME ENROLMENT A critical success factor in delivering non-subsidised academic programmes is productive three-party agreements. These typically involve UJ, a multinational or parastatal, and a global partner, for example, the partnership between the Department of Transport and Supply Chain Management, Transnet and the Glasgow Caledonian University in delivering a BSc in Railway Operations. Partnerships also led to consistent delivery of excellent learning products and services, as well as well-planned articulation into diploma and degree programmes. STUDENT SUCCESS AND EXPERIENCE Employer engagement is essential to ensure the academic relevance of college programmes. College initiatives are especially aimed at exposing our students to prospective employers or opportunities for selfemployment. Our sincere appreciation to the private and public sector organisations for their generous contribution of opportunities to enrich our students.
College of Business and Economics Annual Report 2017 13 PROGRAMME IMPROVEMENTS All UG programmes have been reviewed over the last three years, and improvement plans are being implemented to ensure that programmes are differentiated, employer-oriented and curriculum coherent. We have invested in deepening our understanding of the meaning of “decolonisation” in applications of management science by tapping into the intellectual thrusts found among the leaders of competitive industries, visiting scholars, our students and our research. It is clear that people who honour their indigenous ways of knowing can make original contributions to the body of knowledge. Global business respects and trusts those who are inspired, directed and energised by their cultural heritage. Culture is a determinant of mind-set and, therefore, determines the behaviour required to achieve success, peace, conceptualising futuristic innovations and a sound moral code. Therefore, we argue in favour of a cultural revolution, championed by the people of Africa, aimed at upping our ability to generate new ideas and to combine these with technology. Programme improvement also centres on the impact of the Fourth Industrial Revolution, and, more specifically, on the future of management education in an era of uncertainty. Online learning has fully emerged as a strategic driver, evidenced by the number of universities ramping up online offerings. In 2017, two new online programmes were implemented and a further seven are awaiting national approval. UNDERGRADUATE EMPLOYABILITY The 2017 Undergraduate Employability Survey revealed that respondents were on average 25 years old, with 81% having had part-time jobs during their studies. After graduation, 67% were employed within three months and 93% within 12 months. Employment resulted from student networking opportunities (20%); exposure during work-integrated learning (13%), web applications (10%), and recruitment agencies (9%). Overall, 89% of respondents indicated that a UJ qualification helped them to be employed. MITIGATING THE RISK OF FIRST-YEAR DROPOUT RATE Passing the first year remains a major hurdle for university entrants. Up to 60% of first-year students at South African universities drop out, and of the remaining students, fewer than 50% graduate. The dropout rate of first-year students in the CBE has slowly come down since 2011 to 21% in 2017. Initiatives have included a First Year Seminar, a peer mentoring programme, substantial tutoring, and intensive revision sessions. Peer Mentors
College of Business and Economics Annual Report 2017 14 POSTGRADUATE RECRUITMENT Ten international doctoral students were recruited from universities in Ghana, Rwanda, Uganda and Zimbabwe with bursaries, as a result of the Dean’s Senior Leadership Development Programme. The School of Leadership grew its footprint into parts of Southern Africa by attracting parliamentarians from Botswana, Swaziland and Zambia. RESEARCH OUTPUT Since 2013, the College has contributed a total of 1 878 accredited publications, worth 1 140 subsidised research credits. EMPHASISING QUALITY RESEARCH An internal review of postgraduate programme efficiency in 2015 identified substantial variation among postgraduate programmes. This prompted a closer strategic review of the postgraduate portfolio, focusing on international and national competition, benchmarking and positioning. In response, the College Higher Degrees Committee tightened postgraduate governance in terms of more rigorous selection and supervision practices, as well as student monitoring and support measures. POSTGRADUATE OUTPUT GROWTH 2017 1 324 Degrees (+35 postgraduates year on year) Representing 22% of UJ Postgraduate Output 2013 1 204 degrees STUDENT VOLUNTEERING Student volunteering in support of communities flourished with projects such as blanket knitting, the “Tops and Tags” initiative in collaboration with Interwaste Environmental Solutions, online marketing campaigns in collaboration with the Faculty of Engineering and the Built Environment, and business plans for NGOs. Over 250 senior students volunteered and were trained to support first-year students. RESEARCH FOOTPRINT AND IMPACT Postgraduate enrolment and research output serve as a pull factor in the College’s future-fit strategy. ViceDean, Prof Gert Roodt, led the Faculty of Management postgraduate and research portfolio until the end of June 2017, and was succeeded by Prof Llewellyn Leonard. Table 2: Snapshot of knowledge creation KPA2: KNOWLEDGE CREATION 2017 Investment (R million) in research support R634 657 Appointment of Distinguished Visiting Professors 8 Emeritus Professor 1 Professors of Practice 6 Research Associates 8 Research Fellows 7 Senior Research Associates 5 Senior Research Fellows 17 Visiting Associate Professors 2 Visiting Lecturers 1 Visiting Professors 15 Postdoctoral Research Fellows 9 Number of NRF-rated Researchers 13 Attraction of postgraduates from other universities 336 Research output (DHET credits) 389 Research output per senior lecturer unit 0,93 POSTGRADUATE PROGRAMMES College postgraduate programmes are outlined at • www.uj.ac.za/faculties/cbe/Pages/Postgraduate.aspx POSTGRADUATE OUTPUT Since 2013, growth has been seen for • Honours at 38 graduates year-on-year and • Doctoral output by one doctorate year-on-year. 5 724 HONOURS DEGREES 90% of total output 642 MASTER’S DEGREES 8% 80 DOCTORATES 2% Since 2013, the CBE has conferred 6 446 POSTGRADUATE DEGREES
College of Business and Economics Annual Report 2017 15 ANNUAL HONOURS POSTER COMPETITION The Annual Honours Poster Competition is an example of developing student interest in postgraduate studies. This competition also serves as a research methodology benchmark across disciplines in the College. The first prize entails cash (R10 000) and sponsored attendance of an international conference. WHAT OUR RESEARCHERS WRITE ABOUT An analysis of research titles showed that College researchers’ intellectual pursuit has shifted since 2011 from general business dynamics to South African and continental business challenges, notably in the field of market intelligence. INTERNATIONALISATION STAFF EXCHANGES Professors Roberts-Lombard, De Meyer-Heydenrych and Mpinganjira were appointed as visiting professors and Dr Wait as visiting lecturer in the School of Business and Management, Uganda Technology and Management University. GLOBAL STAKEHOLDER ENGAGEMENT The College developed active relationships with the following institutions: SWEDEN International Swedish Governmental Agency (SIPU) Stockholm SKL International AB, Stockholm SOMALIA Jamhuriya University of Science and Technology, Mogadishu ETHIOPIA Jimma University Jimma NIGERIA Lagos Business School, Pan-Atlantic University KENYA Riara University School of Business Nairobi RWANDA Rwanda Association of Local Governments Kigali SENEGAL University Cheikh Anta Diop de Dakar Dakar UGANDA Civil Service College Uganda Jinja Municipality Uganda Local Governments Association Uganda Technology and Management University Kampala TANZANIA Dar es Salaam University Dar es Salaam Dar es Salaam Mkwawa College of Education (MUCE) GHANA Ghana Institute of Management and Public Administration (GIMPA) Institute of Local Government Studies, Accra Mount Crest University, Accra University of Ghana Business School Accra University of Development Studies Tamale The HO Polytechnique
College of Business and Economics Annual Report 2017 16 COMMUNITY SERVICE, STAKEHOLDER ENGAGEMENT, NATIONAL AND GLOBAL REPUTATION MANAGEMENT PUBLIC LECTURES Forty public lectures included topics such as: “African Leadership: Rediscovering and re-internalising the practice of humanity” by Vusi Vilakati; “The Game of Change: New industries and the new skills to drive these industries” by Dion Chang; a PanAfrican thought leadership conversation on “Decolonising management studies and fostering critical management studies in South Africa” and “Publishing of scholarly open access books - following the NSBPF process of peer review”. CONCLUSION AND WAY FORWARD In reflecting on new beginnings, attention is drawn to President Cyril Ramaphosa, who in delivering his first State of the Nation Address, touched our hearts by quoting the late and great Hugh Masekela’s song ‘Thuma Mina’: “I wanna be there when the people start to turn it around When they triumph over poverty I wanna be there when the people win the battle against AIDS I wanna lend a hand I wanna be there for the alcoholic I wanna be there for the drug addict I wanna be there for the victims of violence and abuse I wanna lend a hand Send me.” Vusi Vilakati Dion Chang CBE Administrative Staff with Prof van Lill (Bottom, right)
College of Business and Economics Annual Report 2017 17 President Ramaphosa concluded: “We are at a moment in the history of our nation when the people, through their determination, have started to turn the country around. We can envisage the triumph over poverty; we can see the end of the battle against AIDS. Now is the time to lend a hand. Now is the time for each of us to say, ‘send me’. Now is the time for all of us to work together, in honour of Nelson Mandela, to build a new, better South Africa for all.” In lending a hand, the CBE will remain fleet of foot, responding efficiently and effectively to the changing needs of society and the economy. In responding to this call, 10 CBE-levelled task teams, with their respective mandates related to the UJ2025 strategy, were led by senior CBE academics and professional support services administrators who have guided the transition of the legacy faculties into the CBE. These task teams focused on knowledge creation, teaching and learning, decolonisation, talent management, internationalisation and stakeholder management, college academic administration, APB reimagined, online programmes, continuing education programmes, and branding and marketing. The Dean and Vice-Deans synchronised the efforts of these task teams. Underpinning the mind-set of all the staff in the College is the theme of connectedness, of productive and active interdisciplinary connections within the College, as well as a vast set of continental and international connections, to ensure that, globally, the UJ College of Business and Economics is top of mind and top of class. The first Annual Report of the College of Business and Economics is dedicated to the multitude of private and public stakeholders with whom we have been exploring solutions to daunting continental challenges. This report explicates how our members of staff, the broader UJ community, the private and public sector are best serving close to 25 000 students in the diverse field of business and economics. We express our deep appreciation for individual and collective commitment to our future impact. CBE Launch 1 July 2017
College of Business and Economics Annual Report 2017 18 The 2017 CBE postgraduate output represented over 30% of the overall UJ output RESEARCH AND INNOVATION
College of Business and Economics Annual Report 2017 19 Prof Llewellyn Leonard Vice Dean: Research College of Business and Economics OVERVIEW The CBE continues to excel in progressing on quality research and attracting excellent postgraduates, thus expanding our footprint on the African continent and globally. Our postgraduate output and research quality increased in 2017 because of our talented researchers, supervisors and lectures, but also including our diverse research partners and international collaborators. Although the quality of CBE publications improved, research output was 2% less than for 2016 due to the cyclic nature of producing quality research output and targeting international journals. The quality of CBE research output has progressed by 6% annually since 2015. In 2017 postgraduate output represented over 30% of university output. RESEARCH AND SCHOLARLY ACTIVITY Various initiatives continue to stimulate research and scholarly activity in the College. These included: • the appointment of six visiting professors from Belgium, Congo, South Africa, Finland and Ghana; • the appointment of a visiting associate professor from Italy; • the appointment of two emeritus professors; • the appointment of five professors of practice from South Africa; • the appointment of nine postdoctoral research fellows; • the appointment of six research associates from Ghana, Nigeria, United States and South Africa; and • the appointment of two senior research fellows from Zambia and South Africa. • The School of Consumer Intelligence and Information Systems (SCiiS), in collaboration with the University of Botswana, hosted the 2nd International Conference on the Internet, Cyber Security and Information Systems (ICICIS) in August 2017 at the Maslow Hotel in Sandton. • The research partnership between the School of Tourism and Hospitality (STH) and the University of Strathclyde (UK) culminated in a research conference on Human Resource Management in Tourism held at the STH in September 2017. Great international partnerships emerged from the conference and the conference proceedings will be produced in 2018. • The STH in partnership with the National Department of Tourism (NDT) engaged in a national research project on Transformation in the travel sector. • The STH completed and presented research on cultural tourism for the World Tourism Forum in Lucerne. The research was conducted by Dr Milena Ivanovic and Ms Maisa Adinolfi. • CBE staff and students attendance of Postgraduate School research support were well attended: • Workshop participants – 164 academic staff • Academic research writing consultation – 8 staff • Coaching for PhD completion – 5 staff • Supervision courses – 9 staff • Postgraduate students writing consultations – 64 students • Postgraduate symposium – 6 students Although the credit value for conference proceedings increased by 11,64 credits and books by 5 credits when compared to the 2016 output, there was a decline in the number of research credits for: • journals (-7 credits) and • book chapters (-14). 194 JOURNAL ARTICLE CREDITS 19 BOOK CREDITS 15 BOOK CHAPTER CREDITS 56 CONFERENCE PROCEEDING CREDITS PRELIMINARY 2017 CBE RESEARCH OUTPUT
College of Business and Economics Annual Report 2017 20 POSTGRADUATE PROGRAMMES The CBE postgraduate programmes are outlined at • www.uj.ac.za/faculties/cbe/Pages/Postgraduate.aspx POSTGRADUATE OUTPUT Over the last five years, the College has conferred 6 443 postgraduate degrees, among which, 5 725 honours degrees (88% of total output), 642 master’s degrees (10%) and 77 doctorates (2%). Postgraduate output grew from 1 204 degrees in 2013 to 1321 in 2017 (+10%) and represented about 51% of university postgraduate output. In 2017, CBE postgraduate output accounted for 25% of doctoral, 27% of master’s and 42% of honours degree output. In 2017, a total of 1212 postgraduate diplomas/honours degrees, 164 master’s degrees and 11 doctorates were conferred. POSTGRADUATE RECRUITMENT Thirty-seven international doctoral students were registered in 2017 from countries such as the Democratic Republic of Congo, Tanzania, India, Nigeria, Zimbabwe, Swaziland, Cameroon, Ghana and Kenya. For the master’s degrees, 96 international students came from Lesotho, Zimbabwe, Nigeria, Gabon, Cameroon, Botswana, Uganda, Swaziland, Tanzania, Liberia, Malawi, Sudan, China, Russia and India. EMPHASISING QUALITY RESEARCH Research Governance Structures: In 2017 the College worked on tightening postgraduate governance in terms of more rigorous selection and supervision practices, ethical research and publication practices. To this end, the College established the College Research Ethics Committee, the College Higher Degrees and Assessment Committees and the Research Committee. Ten task teams were put in place in mid-2017 to work on various CBE policy and governance processes. These policies and processes were finalised by the end of the first term of 2018. Quality Research Output: In 2017, over 72% of research output was listed in ISI, IBSS, Nordic List, SciELO and Scopus accredited journals. International research output grew from 61% in 2015 to 70% in 2017. The percentage of international research units grew from 57% in 2015 to 66% in 2017. Although the quality of CBE publications has improved, research output was 2% less than for 2016. Prof Grietjie Verhoef (School of Accounting) was awarded a NRF C1 rating indicating that she is considered an established researcher who already enjoys considerable international recognition for her high-quality research outputs. WHAT OUR RESEARCHERS WRITE ABOUT An analysis of the 2017 research titles showed that College researchers’ intellectual pursuit has shifted since 2011 from general business, economic and marketing dynamics to South African, continental, international business and developmental challenges. Additional expanding themes have included issues of governance and policy, local economic development, sustainability and social justice. Graduation
College of Business and Economics Annual Report 2017 21 RESEARCH PRODUCTIVITY 1ST PLACE "The impact of retention factors on job security in nursing" BY: Tlou Manakana Sbonelo Masilela Jessica Mbacaza Dineo Mokone Busisiwe Mtongana FROM: Department of Industrial Psychology and People Management. 2ND PLACE "The domino effect of organisational deviance" BY: Prashanthi Mundree Thomas Britton Marli Connoway FROM: Department of Industrial Psychology and People Management. 3RD PLACE "An analysis of attractiveness of the South African taxi industry after financing" BY: Boshoff FROM: Department of Accountancy ANNUAL HONOURS POSTER COMPETITION The Annual Honours Poster Competition is an example of developing student interest in postgraduate studies. This competition also serves as a research methodology benchmark across disciplines in the College. The first prize entails cash (R10 000) and sponsored attendance of an international conference. SCHOOL OF TOURISM AND HOSPITALITY 19% of total contribution PUBLIC AND ENVIRONMENTAL ECONOMICS RESEARCH CENTRE 16% DEPARTMENT OF INDUSTRIAL PSYCHOLOGY AND PEOPLE MANAGEMENT 12% CENTRE FOR PUBLIC MANAGEMENT AND GOVERNANCE 12% DEPARTMENT OF BUSINESS MANAGEMENT 11% 2017 RESEARCH CONTRIBUTIONS 28% of research credits were generated in collaboration with visiting scholars CBE RESEARCH OUTPUT 2011 155 units 2016 290 units 2017 285 units RESEARCH CREDITS An outstanding individual contribution achieved by: Prof Chris Rogerson School of Tourism and Hospitality 8
College of Business and Economics Annual Report 2017 22 STAFF EXCHANGES • Prof Kelvin Bwalya of the Department of Information and Knowledge Management, was appointed to the National Committee of Experts of the Higher Education Authority in Zambia. This committee is mandated to shape the direction of tertiary education in Zambia and to coordinate quality assurance implementation to ensure that the country’s Higher Education offering is competitive. • Prof Roberts-Lombard (Department of Marketing Management) was appointed as a visiting professor at the Polytechnic Institute of Leiria in Portugal. He completed his first two-week visit to the Institute during May 2017. • In May 2017, Ms Seugnet Bronkhorst accompanied three MCom Business Management students to the Krakow University of Economics on a study visit. This initiative forms part of the Department of Business Management’s Memorandum of Understanding with the Krakow University of Economics. • In October 2017, the Department of Business Management hosted Dr Krzysztof Machaczka from the Krakow University of Economics in Poland for guest lectures as part of a Memorandum of Understanding with that institution. • Prof Cecile Nieuwenhuzen and Prof Geoff Goldman visited the University of Gdansk (Poland) in September 2017, with an eye to possible cooperation with that institution. • Visiting Prof Sergio Fernandez visited the School of Public Management and Governance in February 2017 to do collaborative research on service delivery issues in the South African public sector. He co-published three articles in 2017. • Prof Christelle Auriacombe facilitated two research and publication workshops in Rwanda (March and August 2017) and played a pivotal role in supporting several research initiatives for researchers in Africa. The workshops contributed to six collaborative accredited publications as outcome of the workshop. • Prof Amit Sharma from Penn State University, Centre for Food and Hospitality Research, United States, was a Visiting Professor at STH during 2017 to work with Dr Hema Kesa (together with the Institute Paul Bocuse (France) on food nutrition in schools. Dr Krzysztof Machaczka Prof Kelvin Bwalya Prof Geoff Goldman Prof Amit Sharma Prof Sergio Fernandez Dr Hema Kesa Prof Roberts-Lombard Ms Seugnet Bronkhorst Prof Cecile Nieuwenhuzen Prof Christelle Auriacombe
College of Business and Economics Annual Report 2017 23 STAFF APPOINTMENTS • Prof Shikha Vyas-Doorgapersad was appointed by the Social Sciences Research Society in Turkey as a member of the International Scientific Committee of the International Conference on Social Sciences (2017) that was held on 24 and 25 August 2017. She was also appointed by the same institution as Editor-in-Chief of the International Journal of Business and Management Studies (IBSS) (2017). • Prof Christelle Auriacombe was appointed as Visiting Professor at the HO Technical University in Ghana and as Visiting Professor at the Rwanda Association of Local Government Authorities (RALGA) in Rwanda. She was further appointed as Adjunct Professor at the Uganda Technology and Management University (UTAMU). • Dr Vain Jarbandhan was re-appointed as the Chief Editor of Administratio Publica, an accredited journal hosted by the Association of Southern African Schools and Departments of Public Administration and Management (ASSADPAM). • Prof Christelle Auriacombe was re-appointed as the Technical Editor of Administratio Publica. • Postgraduate Offices continue to assist the CBE so that our international students are able to get to UJ with no hindrances (i.e. good communication, securing visas, assisting with information on accommodation, etc.). GLOBAL STAKEHOLDER ENGAGEMENT The College developed active relationships with the following institutions: Prof Shikha Vyas-Doorgapersad Dr Vain Jarbandhan NEW ZEALAND Auckland University of Technology BOTSWANA Botho University University of Botswana GERMANY Centre for Mathematical Economics, Bielefeld University UNITED KINGDOM University of Strathclyde Glasgow Caledonian University ZAMBIA Higher Education Authority FRANCE Institute Paul Bocuse POLAND Krakow University of Economics University of Gdansk UGANDA Makerere Business School USA Penn State University, Pensylvania The University of South Carolina The Texas A & M International University, Florida PORTUGAL The Leiria Polytechnic LUCERNE World Tourism Forum SOCIALIST REPUBLIC OF VIETNAM Hi Chi Minh National Academy of Politics (HCMA), Hanoi SINGAPORE Nanyang Technological University - Centre for Public Administration (NCPA) RUSSIA The National Research University, Moscow HONG KONG The Hong Kong Polytechnic University (PolyU)
College of Business and Economics Annual Report 2017 24 Global Stakeholder Engagement, continues... ZIMBABWE The University of Zimbabwe, Harare MAURITIUS The University of Mauritius AUSTRALIA The University of Sydney FINLAND Laurea University ACCOMPLISHMENTS AND LOOKING TOWARDS 2018 — 2020 Exceptional accomplishments by the School in 2017 include increasing the quality of our international research output, which grew from 61% in 2015 to 70% in 2017. The percentage of international research units grew from 57% in 2015 to 66% in 2017. The number of our research fellows and senior research fellows has also grown steadily. Our research fellows increased from just one in 2013 to a grand 35 in 2017. Similarly, our senior research fellows grew from 15 in 2013 to a grand 48 in 2017.
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