Standard 7: Credible and reliable data (for example on throughput and completion rates) are systematically captured, employed, and analysed as an integral part of the institutional quality management system so as to inform consistent and sustainable decision-making. COMMENDATION h) The UJ management is commended for driving digitalisation throughout the institution. This has led to a highly sophisticated and reliable data management system and process, which in turn enable consistent and sound decisionmaking. RECOMMENDATION 9) It is important that the institution balance its student-centred approach and the human touch within the drive towards digitalisation. Standard 8: Systems and processes monitor the institution’s capacity for quality management, based on the evidence gathered. COMMENDATION i) The institution is commended for venturing into the sphere of robotics and automation, with specific reference to the registration processes, having sophisticated and well-integrated information systems, and empowering role players at all levels of the institution to access and utilise data and information for sound decision-making. Focus Area 3: The coherence and integration of the institutional quality management system supports the core academic functions Standard 9: An evidence-based coherent, reasonable, functional, and meaningfully structured relationship exists between all components of the institutional quality management system. RECOMMENDATIONS 10) It is recommended that the institution review all policies and plans that support a coherent Quality Management Framework, as some seem to be outdated. 11) It is recommended that the University develop a schedule that will accommodate all programmes and academic support units and/or services to be reviewed within a review cycle to be determined by the University. This should be done considering the QAF that is envisaged to come into effect from 2024. Standard 12: The quality assurance system achieves its purpose efficiently and effectively. COMMENDATION j) UJ has exceptionally demonstrated that the QA processes were effectively and efficiently implemented, particularly through introducing the ERT processes in a seamless manner that was fit for purpose. 2023 ANNUAL REPORT DIVISION FOR TEACHING EXCELLENCE 17
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