Focus Area 2: The design and implementation of the institutional quality management system supports the core academic functions Standard 5: A quality assurance system is in place, comprising at a minimum, of: i. governance arrangements ii. policies iii. processes, procedures & plans iv. instructional products v. measurement of impact vi. data management and utilisation as these give effect to the delivery of the HEI’s core functions. COMMENDATIONS e) UJ is commended for its proactive preparation of students, including comprehensive, holistic, and sustained academic and psychological support, and the provisioning of data and electronic devices, all of which enabled students to adapt to ERT. f) The effective utilisation of and the relationship between the various governance structures within the Teaching and Learning mandate, the use of data points that lead to the identification of student support interventions, and aligning staff development initiatives with these needs, are commendable and need to be shared with other HEIs. The institution also allows opportunities for staff to present best practices through a masterclass arrangement. RECOMMENDATIONS 4) UJ introduced an Invigilator App in order to assure the integrity of online assessments. Academics and students indicated that the App was not 100% accurate in detecting transgressions. It was also stated that, due to load shedding and poor internet connection, many students could not submit assignments or tests. It is recommended that the use of the Invigilator App be thoroughly assessed in terms of fitness for purpose. 5) It is recommended that UJ assess the feasibility of presenting some of the modules in an African language, perhaps at postgraduate level to contribute to the Pan-African agenda (module outlines and study guides). 6) It is recommended that increased access through RPL as an alternative route be considered. 7) It is recommended that training be provided to students who serve on different committees, and that the timing of the training initiatives be reconsidered to prepare students optimally for their commitments. 8) It is recommended that UJ engage with academic staff to ensure a balance between the drive towards the research output by the institution, and staff wellbeing. Standard 6: Human, infrastructural, knowledge management and financial resources support the delivery of the institution’s core academic functions across all sites of provision, in alignment with the concomitant quality management system, in accordance with the institution’s mission. COMMENDATION g) Innovation in practices and approaches, such as the provisioning of e-textbooks, keeping abreast of information trends, and providing all resources electronically through the library. Information management contributes to UJ as an internationally recognised institution. 2023 ANNUAL REPORT DIVISION FOR TEACHING EXCELLENCE 16
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